videocam
Communication Professional

Zoom

Video conferencing leader hosting 300+ million daily meeting participants. HD video/audio for up to 1,000 participants, breakout rooms, webinars, recording, and virtual backgrounds. Enterprise security with end-to-end encryption and compliance certifications.

category Communication Category
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Platform Specs
Architecture Cloud Native
API Access REST / OAuth2
Compliance ISO / SOC2
PLATFORM INSIGHTS

What is Zoom?

Unified Video Communications for the Modern Era

Zoom is a leader in modern enterprise video communications, with a cloud-first platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems. Founded in 2011, Zoom rose to global dominance by solving the reliability issues that plagued legacy video conferencing software.

The platform is built on a distributed global network with multi-media routing that optimizes for bandwidth and latency, ensuring high-quality stream delivery even in low-bandwidth environments.

PLATFORM CAPABILITIES

Why Teams Choose Zoom

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HD Video & Audio

Market-leading clarity with low-bandwidth optimization for stable calls in any environment.

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Breakout Rooms

Split large meetings into smaller groups for focused brainstorming and classroom activities.

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Screen Sharing & Annotations

Interactive collaboration with remote control features and real-time screen markups.

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Cloud Recording & AI

Automated summaries and searchable transcripts that integrate with your project management tools.

REAL-WORLD APPLICATIONS

Common Use Cases

Global All-Hands Meetings

Hosting interactive town halls for thousands of employees with polls and Q&A management.

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Virtual Sales Demos

Presenting product features to prospects with recording for later review by the buying committee.

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Online Training & Webinars

Delivering educational content to large audiences with lead capture and engagement tracking.

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SWOT ANALYSIS

Technical Pros & Cons

check_circle Advantages

  • Exceptional low-bandwidth performance
  • Large-scale webinar stability
  • Extensive App Marketplace
  • User-friendly recording and transcription

warning Limitations

  • Privacy concerns have historically been an issue
  • Advanced meeting controls can be complex
  • Desktop client requires frequent updates
EXPERT ANALYSIS

Final Stack Verdict

Zoom is the gold standard for video reliability. Its developer ecosystem is robust, though the transition from JWT to Server-to-Server OAuth required significant migration effort for legacy apps. Verdict: Best-in-class for external meetings and webinars. For internal chat, it competes heavily with Teams and Slack.

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Stack Score

4.7/5.0
ARCHITECTURE

Technical Specifications

API Protocol REST API & Webhook API
Auth Method OAuth 2.0 / Server-to-Server OAuth
Meeting SDK Windows, macOS, Android, iOS, Web
Integration Type App Marketplace / JWT (Legacy)
Media Engine Proprietary H.264 Scalable Video Coding
GOVERNANCE

Security & Compliance

verified AES-256 GCM Encryption
verified SOC2 Type II
verified HIPAA
verified FERPA
verified ISO/IEC 27001

Enterprise Pricing Insights

  • Basic: Free for 40-minute meetings (max 100 participants).
  • Pro: $15.99/mo/user with cloud recording and social streaming.
  • Business: $19.99/mo/user for 300 participants and SSO.
  • Enterprise: Custom pricing for 1,000 participants and unlimited storage.
EXPAND YOUR STACK

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FREQUENTLY ASKED

Zoom Integration Questions

How do I connect Zoom with other tools?

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You can integrate Zoom with other platforms using native integrations, third-party middleware like Zapier, or custom API connections. Check our integration library for pre-built connectors and step-by-step setup guides.

What are the most popular Zoom integrations?

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The most popular integrations connect Zoom with CRM systems, communication platforms, and project management tools. These integrations automate data sync, notifications, and workflow triggers.

Is Zoom suitable for small businesses?

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Zoom offers flexible pricing plans including free tiers and scalable options for businesses of all sizes. Many small businesses start with basic plans and upgrade as they grow. Visit the official website for current pricing details.

What kind of support does Zoom provide?

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Zoom typically offers multiple support channels including documentation, community forums, email support, and live chat. Enterprise plans often include dedicated account managers and priority support. Check the official support page for specific details.

Can I migrate data from another platform to Zoom?

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Yes, Zoom provides data import tools and migration guides for common platforms. For complex migrations, consider using professional migration services or consulting with Zoom implementation partners. Explore our directory for alternative tools and migration paths.

Ready to Get Started?

Explore our comprehensive integration library to discover how Zoom can work seamlessly with your existing tools.